Effective date: October 21, 2025
1. Introduction
Pomegranate (“we,” “us,” “our”) respects your privacy. This policy explains what personal information we collect, how we use it, how we share it, and your choices.
2. Contact
Email: [email protected]
Phone: 718-951-7112 ext 3
Address: 1507 Coney Island Avenue, Brooklyn, NY
3. Information we collect
We collect information you give us and information collected automatically.
Information you provide: name, email, phone, billing and shipping address, order details, payment info required to process payments, account credentials if you create an account, uploaded files or photos if applicable, and messages you send to customer service.
Information collected automatically: IP address, browser type, pages visited, cookies and analytics data.
4. How we use information
We use your data to process orders, fulfill purchases, manage accounts, provide customer service, send transactional messages, improve our website and services, and for marketing when you opt in.
5. Payments and third parties
Payments are processed by secure payment processors. We share payment information only with those service providers needed to complete transactions. We may use third parties for hosting, shipping, analytics, and marketing. Their use of your data is governed by their own policies.
6. Cookies and tracking
We use cookies and tracking tools to operate the site, understand site usage, and support marketing. You can manage cookie settings in your browser. Disabling cookies may limit site features.
7. Sharing and disclosure
We do not sell personal data. We share information with service providers who perform services on our behalf, and when required by law, or in connection with mergers or sale of the business. We may share order details with carriers to deliver your purchases.
8. Data retention and rights
We keep personal data as long as necessary for the purposes described and to comply with legal obligations. You may request access, correction, or deletion of your personal information by contacting [email protected]. We will respond in accordance with applicable law.
9. Security
We implement commercially reasonable technical, administrative, and physical measures to protect personal information. No method of transmission or storage is completely secure.
10. Children
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
11. International transfers
Data may be stored and processed in the United States. By using our services you consent to transfer of data to the U.S. if you are located elsewhere.
12. Changes
We may update this policy. We will post the updated policy on the site with the effective date. Continued use after changes means you accept the updated policy.